Frequently Asked Questions
What Sizes Do You Offer?
We offer a wide range of sizes from Small (S) to 3XL on most products. Size availability may vary depending on the item. Please refer to the size chart on each product page before placing your order to ensure the best fit.
How Long Does Shipping Take?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Are Your Products Printed On Demand?
Yes! Every item is printed on demand after your order is placed. This allows us to create unique surf-inspired apparel while reducing waste and maintaining product quality.
Do You Ship Internationally?
Yes, we ship to many countries worldwide. International shipping times and costs vary depending on the destination. Shipping rates will be calculated at checkout.
How Can I Track My Order?
Once your order has been shipped, you'll receive a confirmation email containing a tracking number. You can use this tracking information to monitor your package's delivery progress.
What Is Your Return & Exchange Policy?
Because our products are made to order, we do not accept returns for incorrect size selection or buyer's remorse. However, if your item arrives damaged, defective, or incorrect, please contact us within 14 days and we'll make it right.
How Should I Care For My Apparel?
For the best results, wash garments inside out using cold water and mild detergent. Tumble dry on low heat or hang dry. Avoid bleach and do not iron directly on printed designs.
What Makes Salty Surf City Different?
Salty Surf City creates surf-inspired apparel designed by people who love beach culture and life around the ocean. Our designs feature original surfer humor, coastal vibes, and artwork that helps surfers and beach lovers express their passion wherever they go.